Safe & Responsible Play

b699 Responsible
Gaming
Policy

At b699, we believe that online casino and cricket betting should always be an entertaining experience — never a source of financial distress or personal hardship. Our responsible gaming framework is built specifically for Pakistani players, giving you the tools, information, and support to stay in control every time you play.

21+
Age Restriction b699 is strictly for adults aged 21 and above. Age verification is mandatory for all Pakistani players.
21+
Minimum Age
24/7
Support Available
6+
Player Protection Tools
0
Tolerance for Underage Play
Deposit Limits
Loss Limits
Session Time Limits
Reality Checks
Self-Exclusion
Cooling-Off Periods
Account Closure

How b699 Keeps You Protected

Responsible gaming at b699 is not a checkbox — it is a core part of how we operate for every single player across Pakistan, from Karachi to Lahore to Islamabad.

Deposit Limits

Set a daily, weekly, or monthly cap on how much PKR you can deposit into your b699 account. Once you hit your chosen limit, no further deposits are possible until the period resets. Limits take effect immediately when lowered, and require a 24-hour cooling period when increased — protecting you from impulsive decisions.

Loss Limits

Define the maximum PKR amount you are comfortable losing over a set period. Once your net losses reach your chosen threshold for the day, week, or month, b699 will automatically prevent further wagering activity until the limit period refreshes — giving your bankroll a firm, automated safety net.

Session Time Limits

b699 lets you cap the total time you spend on the platform per session. When your session limit is reached, b699 will automatically log you out. This is especially useful for players in Lahore or Karachi who may find themselves playing late into the night and losing track of time during extended cricket betting sessions.

Reality Checks

Enable regular on-screen notifications that tell you exactly how long you have been playing and your net financial position during that session. Reality check alerts pop up at intervals you select — every 30, 60, or 90 minutes — giving you a moment to reflect before deciding whether to continue playing at b699.

Self-Exclusion

If you feel you need a complete break from gambling, b699's self-exclusion tool lets you block access to your account for a minimum of 6 months up to a permanent lifetime ban. During self-exclusion, your account is immediately suspended, all marketing communications are stopped, and no new account can be created using your identity.

Cooling-Off Periods

Not ready for full self-exclusion but need a short break? b699's cooling-off feature lets you temporarily suspend your account for 1 day, 1 week, or 1 month. During the cooling-off period, you cannot log in, place bets, or make deposits. This gives you breathing room to reassess your gaming habits without permanent account closure.

How to Self-Exclude on b699

Activating self-exclusion on b699 is quick, confidential, and takes effect immediately. Follow these steps to protect yourself — no questions asked, no waiting period.

1
Log In to Your b699 Account
Visit b699.pro and log in using your registered mobile number or email address. If you are having difficulty accessing your account, contact b699 live support immediately — they can initiate the process on your behalf.
2
Navigate to Responsible Gaming Settings
Go to your Account Settings and click on the "Responsible Gaming" tab. This section houses all of b699's player protection tools including deposit limits, loss limits, cooling-off options, and self-exclusion.
3
Select Self-Exclusion Duration
Choose your preferred exclusion period — 6 months, 1 year, 5 years, or permanent lifetime exclusion. We strongly recommend choosing at least 12 months if you believe your gambling is causing you distress.
4
Confirm & Activate Immediately
Confirm your selection. Your b699 account will be suspended instantly. All promotional marketing communications will be stopped. Your details will be flagged so no new account can be opened during the exclusion period.
5
Seek Additional Support
After activating self-exclusion, b699 encourages you to reach out to a professional support organisation. Our 24/7 live chat team can guide you to relevant resources available to players in Pakistan seeking gambling addiction help.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. If any of the following signs sound familiar, b699 urges you to use our self-exclusion tools and seek professional help immediately.

Chasing Losses: Continuing to play or increasing your bets specifically to recover money you have already lost rather than playing for entertainment.
Gambling with Bill Money: Using PKR earmarked for rent, utilities, school fees, or household expenses to fund your gambling sessions at b699 or elsewhere.
Inability to Stop: Feeling restless, irritable, or anxious when trying to cut back or stop gambling, or making repeated unsuccessful attempts to quit.
Hiding Gambling Activity: Lying to family members in Karachi, Lahore, or elsewhere about how often you gamble or how much money you have spent on betting.
Neglecting Responsibilities: Missing work, ignoring family commitments, or withdrawing from social activities in order to spend more time gambling online.
Borrowing to Gamble: Taking loans, borrowing from friends or family, or using credit to fund gambling deposits via JazzCash, EasyPaisa, or other payment methods.
Mood Dependent on Results: Your emotional state throughout the day is heavily influenced by whether you won or lost your most recent gambling session.
Escalating Stakes: Needing to bet progressively larger PKR amounts to experience the same level of excitement or satisfaction from gambling.

b699 Responsible Gaming Toolkit

Every b699 player has instant access to this full suite of responsible gaming tools directly from their account settings — no waiting, no approval required.

01
Daily Deposit Cap

Set a hard limit on the total PKR you can deposit in any single 24-hour rolling period. Applies across all payment methods including JazzCash and EasyPaisa.

Instant Effect
02
Wager Limit

Cap the total PKR you can wager across all b699 casino games, slots, and cricket betting markets within a defined period of your choosing.

Instant Effect
03
Account Timeout

Take a short voluntary break ranging from 24 hours to 6 weeks. Your account is paused and fully reactivated automatically when your chosen period expires.

Reversible
04
Permanent Closure

Permanently close your b699 account with no option to reopen. This is the strongest available tool for players who decide online gambling is not right for them.

Irreversible
05
Game History Review

Access a full, transparent log of every bet placed, game played, deposit made, and withdrawal processed on your b699 account — helping you stay aware of your activity patterns.

Always Available
06
Balance Snapshot

View a real-time summary of your current b699 balance, total deposits this month, and net win/loss position at any time from your account dashboard in PKR.

Real-Time
07
Marketing Opt-Out

Remove yourself from all b699 promotional communications at any time — bonus offers, PSL cricket promotions, and jackpot notifications — with a single click from your account settings.

Instant Effect
08
Responsible Gaming Chat

Connect instantly with a b699 responsible gaming specialist through live chat, available 24 hours a day, 7 days a week. All conversations are confidential and handled with care.

24/7 Live

Is Your Gambling Still in Control?

Honest self-assessment is the first step toward responsible gambling. Review the statements below — if you find yourself agreeing with several of them, b699 strongly encourages you to activate one of our protective tools or speak to our support team.

Gambling at b699 should always be entertainment — an enjoyable way to follow PSL cricket, try your luck on slots, or test your skill in Dragon and Tiger. The moment it stops feeling fun, it is time to pause.

If you answer "yes" to three or more of these statements, we recommend contacting b699 support or using our self-exclusion tool right away. Help is available, and asking for it is a sign of strength — not weakness.

I have spent more money gambling than I originally planned on more than one occasion in the past month.
I have felt the urge to return to b699 or another gambling site to try to win back money I have lost.
I have lied to someone close to me about how much time or money I have spent gambling online.
Gambling has caused arguments at home or created tension in my relationships with family or friends.
I have used money meant for household expenses — groceries, rent, school fees — to fund a gambling session.
I find it difficult to stop playing even when I tell myself I will stop after the next game or the next over.
My mood throughout the day is affected by whether I won or lost my most recent gambling session.
I have considered or actually borrowed money from family, friends, or a lending service to deposit into a gambling account.

Responsible Gaming Support Resources

b699 encourages any player who feels their gambling has become a problem to reach out to a professional organisation. The following internationally recognised resources provide free, confidential support.

GamCare

An internationally recognised organisation providing information, advice, and support for anyone affected by problem gambling. Offers online chat and a national helpline.

Gamblers Anonymous

A worldwide fellowship of men and women who share their experience and support each other in recovering from problem gambling. Meetings and online groups are available globally.

Gambling Therapy

A free global service offering online support and therapy for problem gamblers and their families. Provides live support groups, self-help tools, and one-to-one therapy sessions online.

BeGambleAware

A leading responsible gambling charity providing free support, resources, and treatment referrals. Their website includes a confidential live chat service available around the clock.

Important notice for Pakistani players: b699 acknowledges that dedicated local gambling addiction helplines in Pakistan are limited. We encourage players experiencing problem gambling to approach mental health professionals, trusted family members, or community support networks. b699's own 24/7 live chat support team is also trained to provide initial guidance and referrals to appropriate international support organisations for players based in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan.

Strict 21+ Age Policy at b699

b699 maintains a strict 21+ age policy across all services — casino games, live cricket betting, Dragon and Tiger, slots, and all other platform features. This is a non-negotiable requirement and is enforced rigorously during the registration and KYC (Know Your Customer) process.

All new players registering at b699 are required to submit valid proof of age and identity before they can make their first deposit or place any wager. Accepted documents for Pakistani players include a valid CNIC (Computerised National Identity Card) or a current Pakistani passport. Documents are verified by b699's dedicated compliance team before account activation is approved.

b699 uses automated age-screening systems alongside manual document review to detect and prevent underage registration attempts. Any account found to be operated by a person under the age of 21 will be immediately and permanently suspended. All funds deposited by an underage player will be returned via the original payment method — whether JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank — and no winnings will be paid out.

If you suspect that a person under the age of 21 has registered or is using a b699 account, please report it immediately via our 24/7 live chat. b699 takes all underage gambling reports seriously and will act on them without delay.

Zero Tolerance for Underage Gambling

b699 has zero tolerance for underage gambling. Any attempt to circumvent our age verification process — including the use of another person's CNIC — constitutes fraud and will result in immediate permanent account closure and forfeiture of all funds.

CNIC Required

Valid Pakistani CNIC must be submitted and approved before first deposit.

Passport Accepted

Current Pakistani passport is accepted as an alternative verification document.

All identity documents submitted to b699 are encrypted, stored securely, and handled in full accordance with our Privacy Policy.

Responsible Gaming FAQs

Log in to your b699 account and navigate to Account Settings, then select the Responsible Gaming tab. From there, choose Deposit Limits and enter your preferred daily, weekly, or monthly cap in PKR. Limits that reduce your current cap take effect immediately. If you wish to increase a limit, a mandatory 24-hour cooling period applies before the increase is activated — this protects you from making impulsive decisions in the heat of the moment.

A cooling-off period is a short, temporary pause on your account — ranging from 1 day to 1 month — after which your account is automatically reactivated. It is designed for players who want a brief break. Self-exclusion is a longer, more serious commitment, lasting a minimum of 6 months up to a permanent lifetime ban. During self-exclusion, your account cannot be reopened before the period ends, all marketing is stopped, and re-registration using the same identity is blocked. If you are experiencing genuine problem gambling, self-exclusion is the more appropriate tool.

Yes. If you have a remaining balance in your b699 account at the time you activate self-exclusion, you can request a withdrawal of that balance via the normal withdrawal process — JazzCash, EasyPaisa, HBL, or your registered banking method. The withdrawal will be processed to your verified payment account. You will not be able to use the balance to place further bets, but you will not lose access to funds that are rightfully yours. Contact our 24/7 live chat support team if you need assistance with this process.

b699 uses automated age-screening during registration combined with mandatory CNIC or passport verification before any deposit or wager is permitted. If our verification system detects or suspects that a player is under 21, the account is flagged and suspended immediately pending investigation. If underage gambling is confirmed, the account is permanently closed, all deposited funds are returned via the original payment method, and any winnings are forfeited. b699 reports serious cases of underage gambling attempts to the relevant authorities as required.

Yes. b699's 24/7 live chat support is available not only to players but also to concerned family members or friends who suspect a loved one may have a gambling problem. Our support team can advise on steps such as requesting a third-party self-exclusion request on behalf of a player, or pointing family members toward international support organisations like GamCare and Gamblers Anonymous that offer resources specifically for the families of problem gamblers. We take these requests seriously and handle all communications with full confidentiality.

b699's responsible gaming system monitors player behaviour patterns for indicators of potential problem gambling. These indicators include a significant increase in deposit frequency or amounts, long unbroken playing sessions without breaks, repeated chasing of losses within a session, and sudden large deposits after a period of inactivity. When these patterns are detected, b699's responsible gaming team may proactively reach out to the player via live chat or email to check in and provide information about the available responsible gaming tools. Players are never penalised for these check-ins — their privacy and dignity are fully respected throughout.

Enjoy b699 Responsibly — Your Wellbeing Comes First

b699 is Pakistan's most trusted online casino and cricket betting platform — and we intend to keep it that way. Explore over 1,500 games, live PSL betting, Dragon and Tiger, and instant PKR payouts via JazzCash and EasyPaisa, knowing that our full suite of responsible gaming tools is always just one click away. Remember: gambling is entertainment, not a way to make money. Players must be 21 or older.

21+ Only  |  Play Responsibly  |  Tools Available 24/7